August 2008 – March 2011 : ICT Manager (EL2.2)

At Department of Resources, Energy and Tourism (RET) Steven worked as the Departmental ICT Manager had Project Director and Programme Manager responsibilities across numerous simultaneous ICT Infrastructure and Applications Development Projects:

• Managed jointly the establishment and ongoing operations of the ICT Branch and associated departmental requirements including policies and procedures for a new FMA Act agency;
• In conjunction with the Senior Executive, establish the strategic ICT direction for RET;
• Established the ICT Systems, Policies and Network Architecture for the Global Carbon and Storage Institute (GCCSI) and the Australian National Low Emissions Coal Research & Development Corporation (ANLECRD);
• Oversaw the creation and transition to a private cloud at Macquarie Telecom including application and development virtualisation, archiving, backups, security, application and data migration.
• Managed the establishment and ongoing operations of the ICT Systems and Infrastructure of the Montara Commission of Inquiry, including both an Unclassified and a Protected Network, including the creation of private cloud infrastructure at Macquarie Telecom.
• Delivered a new departmental Website and Intranet on time and on budget for the Minister, RET, GCCSI & ANLECRD using Microsoft SharePoint;
• Managed the development of Chief Executive Instructions and Procedural Rules for a newly established FMA Act government agency;
• Produced written and verbal communication for the Minister and Senior Executives, often on complex ICT matters using language appropriate for the target audience;
• Providing leadership within the Department on Project Management incorporating the principles of PRINCE2, P3M3 and the International Risk Management Standard ISO 31000:2009.
• Managed the development & implementation of a number of web based COAG ICT systems;
• Overseen the improvement of Service Delivery & Reliability by the Department’s ICT Service Providers;
• Managed the implementation of the Gershon Recommendations, ICT Reform Agenda and e-Government Strategy in a small FMA Act government agency;
• Produced relevant & high profile advice on behalf of the Secretary on ICT Security Policies & Best Practice;
• Providing strategic direction to a highly efficient and diverse team of 18 staff.
• Managed the establishment of a SharePoint Farm with a full Disaster Recovery Facility in a DSD Certified Network;
• Conducted an ICT Services Review for the Department using P3M3;
• oversaw the department’s ERP migration to Aurion 9;
• migration of an In-Confidence Network for the Global Carbon Capture and Storage Institute from DIISR to private cloud infrastructure at Macquarie Telecom;
• roll-out of a new ICT Fleet and SOE across the Department;
• design of SharePoint 2007 Websites for the Department and the Minister;
• design of a Microsoft .Net Web Application called PSIMS;
• oversaw requirements and procurement for a COAG Web Portal involving Web Services;
• oversaw contract management and procurement of third party suppliers including Macquarie Telecom, Dimension Data, Connexxion, Unique World, CommsNet, Saltbush, Telstra, DIISR, TransACT, eLaw, Canon, Ethan, KPMG, EY,  Data #3, Zoo, UXC;
• managed the consolidation of 17 different Websites into a single unified Web Presence;
• oversaw Departmental Project in addressing Gov 2.0 and adherence to WCAG 2;
• established a Departmental Intranet from the ground up in SharePoint 2010;
• oversaw the consolidation of Tourism Research Australia Data and Systems into the Departmental cloud environments at Macquarie Telecom;
• managed a team in excess of 16 highly skilled ICT professionals and a budget over $4 million;
• established of a DSD accredited Virtualised In-Confidence Network for Web facing applications with full offsite Disaster Recovery;
• As the IT Security Advisor (ITSA) oversaw ICT Security Projects across the network involving DSD;
• technologies included: ASP.Net, XML, XSLT, Web Services, SharePoint, ESX, Windows 7 and Server 2008, SQL Server 2008, MS Dynamics, TRIM 7, TechOne, LEX, ISYS, Funnelback, Google Earth Enterprise, Aurion, Citrix, SVN.